Water Utilities Consolidation
On January 23, 2024, Council approved consolidation of the West Hants and Windsor Water Utilities, including updated Rules and Regulations and rate changes. This decision was based on a water rate study prepared by consultants.
The Nova Scotia Utility and Review Board (UARB) regulates and oversees all water utilities and MUST approve these changes. This is done through a public hearing process.The UARB hearing is May 23, 2024, at 10:30 a.m., at 76 Morison Drive, Windsor. Rate changes are being proposed for 2024-25 through to 2026-27. The UARB can accept, adjust or rule against these proposed rate changes.
All utility customers will be charged at the same rate (dependent on meter size). The last changes for water rates in West Hants occurred on April 1, 2021. The last changes for water rates in Windsor occurred on April 1, 2017.
More information at the links below:
pdf West Hants Regional Water Rate Study 18 January 2024.pdf (1.39 MB)
pdf UARB Notice of Hearing May 23, 2024 Water Utilities.PDF (47 KB)
pdf Consolidated Water Utility Proposed Rate Comparison 2024 - 2027.pdf (575 KB)
pdf April 2024 Water Bill Insert.pdf (241 KB)
pdf 2024-01-23 Council Package Amended January 24, 2024.pdf (43.45 MB)
pdf 2024-01-23 Council Minutes.pdf (560 KB)
Water Service Contracts
If you are a new resident of West Hants or moving to a new location in the municipality and your property is connected to municipal water and sewer, it is required that you sign a water contract, creating an account tied to your property’s water meter. Create and submit your water contract here.
Cancelling Water Service
Cancel your water service here.