We offer a full range of payment options for your convenience.
Mail your cheque or money order along with the remittance portion of your invoice, to:
West Hants Regional Municipality, PO Box 3000, Windsor NS B0N 2T0
Please allow sufficient time for the payment to reach our office by the due date to avoid late charges.
A 24-hour drop-off payment box is located at the front entrance to our municipal office located at 76 Morison Drive, Windsor
DO NOT INCLUDE CASH in payments made via the drop box.
We accept payments of cash, cheque, money order or debit in person at our Municipal Office located at 76 Morison Drive, Windsor during regular business hours.
Online & Telebanking
Most financial institutions offer their own services and methods of registration, so please contact your financial institution for details and ask whether they provide a recurring payment option.
Online/telebanking transactions may take up to five business days to be processed.
The following is the payee information for those who pay property taxes and water utility invoices via online banking or telebanking:
Please take note of spacing and special characters in the payee name as searches can be very specific.
To date, most financial institutions have completed set-up of the new West Hants Regional Municipality as a payee. If your financial institution is not included above please call us at 902-798-8391.
Pre-Authorized Payments (PAP) Program
We offer pre-authorized payments as an option to pay tax bills and/or quarterly water bills. To enroll in the Pre-Authorized Payment (PAP) Program, return a completed application form (found below) at least thirty (30) calendar days before the first withdrawal as stated on the enrollment form. Please ensure that a void cheque is included in your submission. Contact your financial institution if you do not have a void cheque.
Property Tax - Full Amount
This option allows the customer to pay the full amount of the annual Tax bill on the 28th of September each year. Complete the Property Tax PAP Enrollment Form, checking off the box for Full Amount. Please ensure that your tax account is current (nothing owing) prior to enrollment.
Property Tax - Monthly Withdrawal
This option can serve as a substitute for customers who currently pay their taxes via post-dated cheques. Complete the Property Tax PAP Enrollment Form, check off the box for Monthly Withdrawal, indicating the monthly withdrawal amount and the month you would like your payments to begin. Your bank account will be debited on the 28th of each month.
It is the responsibility of the taxpayer to ensure their tax account remains current so it is important that anyone enrolled in the PAP Program review their annual bill for outstanding balances. A monthly interest charge is applied to outstanding balances.
You will continue to receive your annual property tax billings along with an annual reminder notice that you can use to maintain your records.
Interest will be charged on outstanding balances as normally applicable.
Water Utility - Full Amount
Complete the Water Utility PAP Enrollment Form to have the full amount of your water bill debited from your bank account two (2) business days before the due date.
Water Utility - Monthly Withdrawal
This option may be of interest to water utility customers who would like to build a credit on their account. Complete and submit the Water Utility PAP Enrollment Form. On this form, check the Monthly Withdrawal box. Write in the withdrawal amount and the month to begin withdrawals. We will debit your bank account on the 28th of each month.
You will continue to receive your quarterly water invoice. Keep invoices for your records and review them for outstanding balances. Customers are responsible to ensure their account remains current. We send reminder notices 10 days after the invoice due date if your account is carrying a balance. A monthly interest charge is applied to outstanding balances.
Cancelling or Changing PAP Information
To cancel your pre-authorized payments, we require notice of cancellation in writing thirty (30) calendar days prior to the next scheduled payment. A PAP Cancellation Form can be downloaded here. Payment may not be eligible for return after the closing date of a property. Please contact us if you are considering selling or have sold your property.
If you are enrolled in the PAP Program and want to change your banking information, you must complete a new enrollment form at least thirty (30) calendar days prior to your next monthly payment.
If your PAP returns non-sufficient funds or otherwise, applicable fees will be applied to your account. Under the Canadian Payment Association regulations, after two NSF automatic debits you will be removed from the PAP program.
Please mail your completed PAP form and void cheque to us at West Hants Regional Municipality, PO Box 3000, Windsor, NS B0N 2T0 or deliver them in person to our Municipal Office.