Community Development - West Hants Regional Municipality

West Hants is a vibrant and active community!

The Community Development Department aims to support our community by providing recreation programs, active living supports, parks and open spaces, economic development, beautification, community events, tourism, cemeteries, grants and more.

Would you like a paper copy of our current recreation guide? Visit one of the following locations:

West Hants Regional Municipality, 76 Morison Drive Windsor (Monday-Friday 8:30am-4:30pm)
West Hants Sports Complex, 16 Centennial Dr, Windsor
Windsor Community Centre, 78 Thomas St, Windsor
West Hants Welcome Centre (open seasonally, inside the Windsor Community Centre), 78 Thomas St, Windsor
Windsor Library, 195 Albert St, Windsor
Isabel & Roy Jodrey Memorial Library, 10 Main St, Hantsport
Hants Shore Community Health Centre, 5638 Highway 215, Kempt Shore
Copies are also distributed through all elementary schools and are available in Middle and Highschool offices.
Would you like a paper copy mailed to your home, please contact us at 902-798-8391 ext 124

Hey, how do I find out what's going on in West Hants?

Text the word "Westhants" to 1-833-459-4693 (toll-free) to get a weekly text with the latest Community Events & Recreation information.
- Registration reminders
- Upcoming events
- Standard rates apply

Refund Policy

How do I pay for a program? When is my payment due?

Registration fees are due 5 business days before programs begin and can be paid through your online account or in person at the Municipal Office.

Payment Methods:

Online registration requires credit card payment at the time of registration.
In-Person payments can be made with cash or debit card only. Payments are accepted at the Municipal Office, 76 Morison Drive. In the Summer, payments can be accepted at the Hants Aquatic Centre, 306 Stannus Street.
We are unable to accept E-transfers as a form of payment.
Pre-approved payment plans are available. 
Please request this at the time of registration. Registration must be done over the phone.
Please contact us before your program begins if you need a payment plan.

If payment is not received 5 business days prior to the program start date, you will be removed from the program, and your space will be offered to the next person on the waitlist. You will not be permitted in the program.

Payment cannot be accepted in programs by program leaders. Outstanding invoices, after 30 days, will be handed to the Finance Department and your account will be charged interest until paid in full.

Program Changes

Fees, dates, times, and locations of programs are subject to change. For the most up-to-date information on recreation programs, visit www.westhants.ca/rec.

If there has been a change to the date, location, or content of the program that affects your ability or interest in attending, please contact the Community Development’s Programs Team at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (902)798-8391 ext 214.

Do I get reimbursed if one of my classes is cancelled?

There are times when organizers must cancel an individual class due to inclement weather or instructor- or facility-related conflicts. When this happens, every effort will be made to reschedule the cancelled classes, otherwise you’ll be given a credit on your registration account for future use.

Credits on account do not guarantee you a spot in future programs.

If you would like a refund rather than a credit on your account, please contact the Community Development’s Programs Team at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (902)798-8391 ext 214.

What if a program I registered for is cancelled?

If your program is cancelled, you will automatically be given a refund (prorated, if applicable). This will be provided in the form of a credit on your registration account for future use. Administrative fees do not apply to program cancellations.

Recreation staff reserve the right to cancel any program or to change class times and/or locations. Do not wait until the last minute to register, as programs with low registration may be cancelled. 

How do I withdraw from a program?

It is your responsibility to ensure you have read the program description and understand age restrictions, program start/end times, locations, and other details before registering for the program. 

If you no longer wish to participate in a program that you are registered in, you must contact our Community Development’s Programs Team to be withdrawn.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 902-798-8391 ext. 214.

To be eligible for a refund or a credit, withdrawal requests must be received 5 business days prior to the start of a program. All refunds and credits will be subject to a $5 administrative fee. This fee applies regardless of any participant registration errors, participant cancellations or changes made after registration. 

Withdrawal requests within 5 business days prior to the program start date: If there is an active waitlist for the program and the spot can be filled by someone on the waitlist. If the spot cannot be filled, there is no refund given.

How will I get my refund?

Currently, instant refunds are not available through the registration software or at the front counter. All refunds will be subject to a $5 administrative fee. This fee applies regardless of any participant registration errors, participant cancellations or participant changes made after registration. There are two options to receive your refund:

Refunds can be issued in the form of a credit on your account. This credit can be applied toward another activity or program. Please note that there is no guarantee that credits can be used prior to March 31.
- Account credits must be used by March 31 of each year. After March 31, credits over $5 will be refunded to you; credits under $5 will be removed from your registration account.
Refunds can be issued in the form of a cheque and sent in the mail.
- Please ensure your mailing address is up to date in your online account. Once a refund request is received, it can take up to 3-4 weeks to receive your refund cheque in the mail.
You can also choose to donate your refund to the West Hants Inspire Program. This fund helps West Hants residents that may otherwise not be able to afford to participate in recreation opportunities in West Hants. If you would like to donate, please reach out to the Community Development’s Programs Team.
If you have questions, please reach out to the Community Development’s Programs Team at This email address is being protected from spambots. You need JavaScript enabled to view it. or 902-798-8391 ext 214.

I’m registered for a program, but I want to switch to another program. How do I transfer my payment/registration?

To transfer or change registration, the Community Development’s Programs Team must receive the request at least 5 business days in advance of the program start date. Any transfers to another program are subject to the availability and difference in program fees.

You cannot transfer your spot to another customer.

Can I register my child for a program that is advertised for a different age group?

Participants must reach the age requirement before the program starts.

A program I want to register has prerequisite courses to register?

All participants must meet the course requirements outlined in the program information.

If you do not meet the requirements, please contact the Community Development’s Programs Team at This email address is being protected from spambots. You need JavaScript enabled to view it. or 902-798-8391 ext 214, for clarification and review.